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wholesale jewelry orlando florida 12 methods maintained by members of the mall:
1. Every old customer starts with new customers. As long as it is a transaction guest, you can add WeChat alone, leaving contact information to leave hope.
2. WeChat should be refined as a customer -funded system: classify the consumption strength of guests: gold, silver, points card classification. Birthday classification. The classification of new customers with old customers can develop into a category consumption frequency, accustomed to classification, and time to spend on the store. It is usually or only on the same day. This can avoid disturbing customers as much as possible.
each VIP customer WeChat note phone number, your own old customers, do not use the phone in the store, use your own mobile phone to call, let the customer remember, and save the phone number.
3, high -frequency sorting the WeChat address book and organizing customers, so as to avoid some not to send a circle of friends or block our guests to break the contact. Differentiated customers.
4. Care to record some of the information given to us for us. For example, guests give us an invoice, tax number, and address.
5, when the old customer is saturated or changed style or moves, it will not come to consume. Do not give up this customer. It is not easy to meet in the vast sea of people. Do it for VIP. When she needs it, friends around When needed, customers will naturally think of you.
6. Classified customers' birthdays, send birthday blessings on their birthday, have strength, if they do not come for a long time, they can send small red envelopes, so that guests can still be friends, not just selling clothes, not just selling clothes, not just selling clothes, not just selling clothes, not just selling clothes, not just selling clothes, not just selling clothes. Relationship with buying clothes.
7. Strive for the photos of each customer, use the customer photos with the customer's chat background wall, and upload the customer photos in the remarks, because the photo of the background wall will be there when you uninstall WeChat and change your mobile phone. When using the photos of the guests as the background, if you want to take a screenshot and send a circle of friends, you must replace the photos first to avoid leaking the privacy of the guests because the details are determined to succeed.
8. Pay attention to the WeChat status of our own heavyweight customers, so as to like it every day, the WeChat interaction is very high a day, and occasionally you can talk to WeChat chat and ask what you do today.
9. Pay attention to the circle of friends, follow the dynamics, likes, and comments of the guests. Customers send vote links, vote, forward links, and let customers see that you are helping him.
10, WeChat circle of friends, at least one thing that is related to the brand, usually wear more clothes, send a circle of friends as much as possible, because guests You are familiar with you, not a model, and it is easier to make guests who are not familiar with you remember you first.
11. Sometimes when preparing small gifts in the shop, if you think of guests, even if you do n’t come this time, you will come to you next time. After all, the gift is still here.
12, for guests who are not far away, can deliver the goods to deepen the influence of customers on us.